Refund policy

We accept returns for damaged or defective products only, not for damage to packaging. Products must be returned within 30 days of the order date. To initiate a return, contact us at customerservice@mwlp.com to receive a Return Request form. The form must be completed and damage documented with photos. Upon approval, we will provide a pre-paid shipping label. Returned products are inspected upon arrival. Approved returns will be replaced or issued store credit. Products in sellable condition will receive full credit unless damage occurred in transit and was properly documented.